Shipping Info 2016-10-21T15:48:41+00:00

Shipping

Chemicals and accessories

Cleansmart offers free next working day delivery on chemical and accessory orders over £100 (excludes some premium post code areas and delivery of large spray extraction machines which must be sent on a pallet).

The cut-off time for next day delivery is now 2.30pm. We may still be able to ship next day if you order after this time but please phone first.

Please note: Our courier service has an impressive 98% success rate on next day deliveries. However, we can never guarantee next day delivery because we are always in the hands of the courier. For this reason we recommend where possible you allow extra time for delivery just in case there is a problem.

Machine orders

Larger/high value machines must ship via a palletised delivery service, at a flat rate cost of £35 + VAT (excluding premium Highland/off-shore – please call for a shipping quote). The standard lead time on Airflex machines is 7 days, we can often supply an Airflex machine more quickly than this if required – please call to confirm before placing the order.

Items left without signature

At your instruction, we are happy ask the courier to leave your delivery without a signature (behind side gate etc.) but this is at your risk and we cannot accept any liability if a problem arises as a result of the delivery being left unsigned for e.g. theft. Machine orders cannot be left without a signature.

Overseas

We can ship most equipment and machinery and parts overseas. Please contact us for a shipping quote. We are unable to ship chemicals overseas.