| One day 'hands-on' carpet cleaning course for beginners (insurance approved) Date: See above
Time: 9.00am to 4.30pm
Venue: 2 Phoenix Court, Finch Close, Lenton Lane Industrial Estate, Nottingham NG7 2PU (5 mins from train station, motorway and Travel Lodge hotel)
Trainer: Mr. Derek Bolton Course info For a newbie, it's easy to come out of a pure theory course feeling that you know everything about carpet cleaning - apart from how to clean carpets! That's why we are running our series of one day 'hands-on' carpet technician courses - designed for those who are new to the carpet cleaning industry. This one day course will teach you the basic ground rules you need to know to start cleaning safely and effectively. Plus, practical demonstrations and an opportunity to get your hands on the various pieces of equipment you will need. It's also great preparation for attending an NCCA or IICRC course. You will receive a certificate of attendance, which will be helpful in selling your services to prospective customers, plus a booklet you can refer back to again and again. Small class sizes Class sizes are small. It's very relaxed and informal, and there will be plenty of time to 'have a go' yourself if you want to. This course focuses on hot water extraction cleaning – which is by far the most common method used by professional carpet cleaners. There will also be an opportunity to see and try different low moisture cleaning systems for delegates who are interested. Subjects covered Presentation and survey… The survey is the most important part of the carpet cleaning process. How will you clean the carpet? What is the best method? What chemicals will you use? What potential problems you will need to avoid? Are the customer's expectations realistic? How will you present your services? What should you charge? These are all questions that will need to be answered before the carpet can be cleaned safely, effectively and profitably. Most cleaning related problems could have been avoided at the survey stage, carry out the survey properly and you can avoid these problems. The contents of a carpet… To clean safely, it's vital to have a basic understanding of how different carpets are made. Certain carpet constructions are very high risk - use the wrong cleaning method or chemical and it could mean an expensive insurance claim (and an even more expensive loss of reputation). In this section you will learn how to identify different carpet constructions, and how carpet constructions are linked to the cleaning process. Chemicals in Cleaning… There are literally thousands of cleaning chemicals on the market - the choice can be bewildering to a newcomer. But choosing the right chemical for the job is absolutely essential if we are to clean effectively and safely. In this section you will learn why it's so important to select the right chemicals for the job, how chemical balance (pH) works in the cleaning process, and other things to consider when selecting the right chemical. Dealing with spots and stains… Often the main reason a customer decides to have the carpet cleaned is that something has been spilt on it. Good spot removal involves training, practice, patience and the right chemical and technique. This part of the course focus is on basic spot removal, including technique, chemical selection, risk and how best to approach a spot when you don't know what it is. There will also be a short practical demonstration on correct spot removal technique. Practical demonstration of the Hot Water Extraction cleaning process... In this section, we will look at the various types of equipment you will need to carry out a safe and effective clean. We will then clean a small area of carpet in a mock situation, so you can see how everything you learned all comes together on the job: - Surveying the job
- Which method?
- Which chemicals?
- What are the risks?
- Furniture removal
- Pre-vacuuming
- Pre-spray
- Agitation
- Extraction and wand technique
- Spotting
- Groom and final inspection
- Accelerated drying
There will also be an opportunity for delegates to 'have a go' and try out the various bits of equipment. Add on services… It makes sense to offer add-on services right from the word go - you can substantially increase your revenue and income in this way. In this section we will discuss several ways you can increase your revenue whilst carrying out a carpet clean. This section alone should pay for the cost of your training many times over. About the trainer... Derek is one of the best known and most respected trainers in the carpet cleaning industry. Derek started in the cleaning business in 1969 in the contract cleaning sector. His company graduated onto carpet cleaning as they were being introduced into commercial buildings in a big way at the time. He joined the CCA (now the NCCA) in the early seventies and became a Director of the Association shortly afterwards. He has held many of the key rolls within the NCCA including President and Training Director. He writes regularly for many of the Trade Magazines. Derek became involved with the 3M Scotchgard programme in 1977 and went on to become the principal instructor for the Scotchcare UK network. How to book The cost of the course is £85 per delegate. Payment is required in advance by credit or debit card. A buffet lunch will be provided on the day. Places on this course are limited, so if you would like to come along, please book as soon as possible by calling 0845 862 0209. | 
